The Care Quality Commission
  • Doctor
  • GP practice

Hebden Bridge Group Practice

Overall: Good read more about inspection ratings

Valley Medical Centre, Valley Road, Hebden Bridge, West Yorkshire, HX7 7BZ (01422) 415777

Provided and run by:
Hebden Bridge Group Practice

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Hebden Bridge Group Practice on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Hebden Bridge Group Practice, you can give feedback on this service.

28 August 2019

During an annual regulatory review

We reviewed the information available to us about Hebden Bridge Group Practice on 28 August 2019. We did not find evidence of significant changes to the quality of service being provided since the last inspection. As a result, we decided not to inspect the surgery at this time. We will continue to monitor this information about this service throughout the year and may inspect the surgery when we see evidence of potential changes.

24 November 2015

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Hebden Bridge Group Practice on 24 November 2015. Overall the practice is rated as good.

Our key findings were:

  • There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
  • Risks to patients were assessed and well managed. At the time of our inspection an infection prevention and control audit had not been carried out but the practice made immediate plans to address this.
  • Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had the skills, knowledge and experience to deliver effective care and treatment.
  • Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
  • Information about services and how to complain was available and easy to understand.
  • Patients said they found it easy to make an appointment with a GP either face to face or by telephone consultation. Urgent appointments were available the same day.
  • The practice had good facilities and was well equipped to treat patients and meet their needs.
  • There was a clear leadership structure and staff felt supported by management..The practic proactively sought and acted upon feedback from staff and patients.
  • The provider was aware of and complied with the requirements of the Duty of Candour.

We saw one area of outstanding practice:

  • The practice had received a Gold Standard award for ‘Pride in Practice’ in recognition of their acknowledgement of the specific needs of their lesbian, gay, bisexual and transgender (LGBT) patients.

However there were areas of practice where the provider needs to make improvements.

Importantly the provider should:

  • Ensure an annual infection prevention and control (IPC) audit is carried out and any identified actions completed.
  • Ensure that patient group directions (PGDs) which allow for the administration of vaccines by qualified nursing staff are in use and are updated regularly.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice