Background to this inspection
Updated
25 April 2019
Poole Road Medical Centre provides primary medical services to approximately 9,500 patients. The registered provider is Poole Road Medical Centre.
The provider is registered to provide the following regulated activities: treatment of disease, disorder or injury, surgical procedures, family planning, maternity and midwifery services and diagnostic and screening procedures.
The practice operates from the main location;
Poole Road Medical Centre
7 Poole Road
Bournemouth
BH2 5QR.
The practice population is in the fifth most deprived decile for deprivation. In a score of one to ten the lower the decile the more deprived an area is. The average life expectancy for male and female patients was comparable to the national average.
There are three GP partners and four salaried GPs, three of which are male and four are female. The practice also employed two practice nurses, two health care assistants, a practice manager, and additional administration and reception staff.
When the practice is closed patients are directed to out of hours services by dialling the NHS 111 service.
Updated
25 April 2019
This practice is rated as Good overall. (Previous rating June 2018– Good)
The key questions at this inspection are rated as:
Are services safe? – Good
Are services effective? – Good
Are services caring? – Good
Are services responsive? – Good
Are services well-led? - Good
We carried out an announced focused inspection at Poole Road Medical Centre on 19 March 2019. This was to follow up on breaches of regulations. At our previous inspection in June 2018 we found that the practice had failed to ensure care and treatment was provided in a safe way to patients. This included systems to monitor the storage of medicines and equipment and the implementation of actions identified, through significant event analysis, to reduce risk.
The practice was told that they must also ensure that arrangements for the use of Patient Group Directions (PGDs) by individual health professionals working under these directives, to include signatures to confirm how they are competent and authorised to carry out the specific types of injections.
The practice was rated as requires improvement in safe and issued with a requirement notice to improve in these areas and this inspection was to check that the practice had completed those improvements.
The previous inspection report can be found on our website www.cqc.org.uk.
At this inspection, we only inspected the safe key question and found:
That the practice had completed the improvements required and had also responded to other areas where we requested that they should review.
The practice continued to complete annual appraisals for staff.
The practice had undertaken DBS checks on all new staff.
The practice had worked to improve and promote the uptake of childhood immunisations
The practice had reviewed and was improving patient satisfaction regarding access to appointments.
Dr Rosie Benneyworth BM BS BMedSci MRCGP
Chief Inspector of Primary Medical Services and Integrated Care
Please refer to the detailed report and the evidence tables for further information.