Updated 20 April 2020
Freezywater Primary Care Centre is located in the London Borough of Enfield in North London. It is one of the 48 member GP practices in NHS Enfield CCG and the forth largest practice in the North East of the Borough. The practice is also a member of Medicus Health Partners (1 of 13 partner practices). There is a shared governance process which allows patients to see a clinician at any of the member practices. This also enables patients access to a wider range of services than provided at the Freezywater Primary Care Centre site by attending services provided by partner practices.
The practice holds a Primary Medical Services contract (an agreement between NHS England and general practices for delivering primary medical services). The practice provides enhanced services, for example, adult and child immunisations, extended hours, facilitating timely diagnosis and support for people with Dementia and unplanned admissions.
The practice is registered with the Care Quality Commission to carry on the regulated activities of treatment of disease, disorder or injury; surgical procedures; diagnostic and screening procedures; family planning and maternity and midwifery services.
There are approximately 13000 patients currently registered with the practice.
The staff team at the practice includes three partner GPs (three male). The practice clinical team also includes four Salaried GPs (one male and three female). The practice has one Practice Nurse (female) and one senior locum Practice Nurse(female), who is supported by one Healthcare Assistants(female), two trainee Healthcare Assistant, an Emergency Care Practitioner and two Primary Care Pharmacists. The practice has 19 administrative staff, including a practice manager. All staff work a mix of full time and part-time hours. There are 151 weekly GP sessions available.
The practice opening hours are:
- Monday, Thursday and Friday – 8am to 6.30pm
- Tuesday and Wednesday – 8am to 8pm
The practice’s consultation times start at 9am.
Urgent appointments are available each day and GPs also complete telephone consultations for patients. An out of hours service provider covers the practice when it is closed. If patients call the practice when it is closed, an answerphone message gives the telephone number they should ring depending on their circumstances. Information on the out of hours service is provided to patients on the practice leaflet as well as through posters and leaflets available at the practice.
The practice has a higher than average percentage of people with a long-standing health condition than the national average (53% compared to 51%). At 78 years, male life expectancy is below the England average of 79 years. At 82 years, female life expectancy is below the England average of 83 years. The practice is located in an area where deprivation is high (ranked 2nd most deprived according to the index of multiple deprivation (IMD), on a scale of 1 to 10 where 1 represents the most deprived areas. This indicates a greater need for health services amongst a growing and transient population.