The Care Quality Commission
  • Doctor
  • GP practice

Colne Valley Family Doctors

Overall: Good read more about inspection ratings

Croft House, Manchester Road, Slaithwaite, Huddersfield, West Yorkshire, HD7 5JY (01484) 842652

Provided and run by:
Colne Valley Family Doctors

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Colne Valley Family Doctors on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Colne Valley Family Doctors, you can give feedback on this service.

During an inspection looking at part of the service

We carried out an announced comprehensive inspection at Colne Valley Family Doctors on 25 July 2019 as part of our inspection programme.

We decided to undertake an inspection of this service following our annual review of the information available to us. This inspection looked at the following key questions; are services effective and are services well-led.

Our judgement of the quality of care at this service is based on a combination of what we found when we inspected, information from our ongoing monitoring of data about services and information from the provider, patients, the public and other organisations.

We have rated this practice as good overall.

We have rated the practice as requires improvement for the population group of people with long-term conditions because:

  • QOF exception reporting rates for patients living with long-term conditions were significantly higher than local and national averages. This meant that there was a risk that these patients were not receiving the care, treatment and support they needed.

We found that:

• Staff were working within their competencies and management were aware of the care that staff were giving to patients.

• The practice was able to show that staff had the skills, knowledge and experience to carry out their roles.

• We saw evidence that the identified safeguarding leads in the practice had accessed training at the required level. We were able to evidence that all staff had accessed the appropriate level of safeguarding training.

• The lead GP and the practice manager were visible and approachable.

Whilst we found no breaches of regulations, the provider should:

  • Improve the recall arrangements and QOF exception reporting rates for patients living with long-term conditions to ensure that these patients are receiving the care, treatment and support they need.

Details of our findings and the evidence supporting our ratings are set out in the evidence tables.

Dr Rosie Benneyworth BM BS BMedSci MRCGP

Chief Inspector of Primary Medical Services and Integrated Care

5 August 2015

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Colne Valley Family Doctors on 5 August 2015. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows:

  • Patients’ needs were assessed and care was planned and delivered following best practice guidance. Staff had received training appropriate to their roles.
  • There were systems in place to reduce risks to patient safety, for example infection prevention and control procedures and health and safety assessments.
  • Staff understood and fulfilled their responsibilities to raise concerns and to report incidents, near misses and any identified safeguarding issues.
  • Information about services and how to complain was available and easy to understand.
  • The practice sought patient views on how improvements could be made to the service, through the use of patient surveys and the patient representation group.
  • Urgent appointments were available for patients the same day as requested, although not necessarily with a GP of their choice.
  • Patients said they were treated with compassion, dignity and respect and were involved in care and decisions about their treatment.

We saw an area of outstanding practice:

  • The practice had participated in a local medicines management initiative and could evidence significant improvements in prescribing and patient understanding. As a result of the achievements the polypharmacy scheme had been shortlisted for an award by a national health journal.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice