- GP practice
The Waterfield Practice
Report from 7 December 2023 assessment
Contents
Ratings
Our view of the service
The Waterfield Practice is a NHS GP practice which provides primary care services to patients from two sites in Bracknell, East Berkshire. We carried out a focussed assessment on 9 January 2024 by requesting evidence from the practice and completing remote interviews of staff. The assessment did not include a site visit. The service is currently rated good overall and good for all key questions. The assessment included 2 quality statements: Equity in access and Governance, management and sustainability.
People's experience of this service
The methodology used during this assessment did not involve a site visit. To hear from patients about their experiences we asked the practice to share details of our Give Feedback on Care process on their website. We found patients had mixed experiences when accessing care, support and treatment and not all reported they had received care in a timely manner.