We carried out a review of the data available to us about Dr Matthews & Partner on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Dr Matthews & Partner, you can give feedback on this service.
During our comprehensive inspection of Dr Uden & Partners in March 2016 we found concerns relating to the provision of safe services, which included issues with cleaning standards, training and security checks for chaperones and infection control. These concerns resulted in the practice being rated as requires improvement for the delivery of safe services.
The practice sent us an action plan describing how they planned to make changes to address the issues that led to our concerns.
We carried out a desk top review on 2 December 2016 to ensure these changes had been implemented and that the service was meeting regulations. The rating for the practice has been updated to reflect our findings. We found the practice had made improvements in the provision of safe services since our last inspection on 16 March 2016 and they were meeting the requirements of the regulation.
Specifically the practice had:
Improved cleaning standards and were performing audits with the cleaning team.
Replaced the out of date spill kits.
Included infection control and handwashing training on the new staff induction checklist.
Reviewed their chaperone and Disclosure and Barring Service checks policies to ensure appropriately trained and security checked personnel were being offered as chaperones.
In addition to the above, we saw evidence that emergency equipment had been calibrated and all nurses had received, or had a date booked to receive, an appraisal. The practice list of identified carers remained at 1% and we saw evidence of information available to carers. In addition, all carers were routinely offered an annual flu vaccination.
We have updated the ratings for this practice to reflect these changes. The practice is now rated as good for the provision of safe services.
Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Dr Uden & Partners on March 16, 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
We saw one area of outstanding practice:
The practice offered a holistic approach to end of life care and for those with complex needs through individual care plans and multi-agency liaison along with close involvement with patients’ families and nursing home staff. This included recording care and resuscitation wishes for all patients with dementia at the local nursing home; GPs providing mobile phone numbers and attending out-of-hours home visits in the final days of life. The practice had also worked with the parish council to ensure that the needs of elderly and vulnerable patients could be met in the event of an emergency incident. The practice’s work in care planning for older patients had reduced its unplanned hospital admissions rate for this population group, and had been noted by the Oxfordshire CCG as an example of good practice.
The areas where the provider must make improvements are:
Ensure that infection control audits are thorough to ensure the identification and addressing of concerns, including cleaning of clinical areas, infection control training at induction, and that equipment is in-date.
Ensure that any staff acting as chaperones are trained, risk assessed and DBS checked.
In addition the provider should:
Ensure that emergency equipment is calibrated regularly within the appropriate time periods
Undertake work to identify more patients as carers, and review its carers’ list regularly.
Ensure that all members of the nursing team receive an annual appraisal.
Chief Inspector of General Practice