Letter from the Chief Inspector of General Practice
We carried out an announced focussed follow up inspection on 24 October 2016 to follow up on concerns we found at Dr Ward, Pearce and Partners on 30 November 2015. This inspection was to ensure that improvement had been made following our inspection in November 2015 when breaches of regulations had been identified. The inspection in November 2015 found breaches of regulation and rated the practice as good overall but requires improvement in safe services.
At the inspection on 24 October 2016 we found that overall the practice had implemented changes and that the service was meeting the requirements of the regulations. The ratings for the practice have been updated to reflect our findings following the improvements made since our last inspection in November 2015. The practice is now rated as good for safe services.
Our key findings across all the areas we inspected were as follows:
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The practice had reviewed protocols and processes involving cold chain recording and reporting and maintain an audit trail of prescription stationery.
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The practice had undertaken a CoSHH assessment and risk assessment in respect of liquid nitrogen.
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The practice had reviewed its complaints systems to provide a complete audit trail of outcomes.
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Reviewed it systems to make sure staff were aware of training expiry dates and ensured the training the practice considered to be mandatory was completed as needed.
Professor Steve Field (CBE FRCP FFPH FRCGP)
Chief Inspector of General Practice