We carried out a review of the data available to us about Rose Tree House on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Rose Tree House, you can give feedback on this service.
Rose Tree House is a care home providing nursing and personal care for up to 44 people, including older people and people who are living with dementia. At the time of our inspection 29 people were living at the service in adapted accommodation over three floors.
People’s experience of using this service and what we found
People said they felt safe with the service provided. Staff understood safeguarding procedures and how to keep people safe. Recruitment procedures were robust to ensure suitable staff were employed.
People received person-centred care from the staff team. Records provided detailed guidance to staff.
Medicines management procedures were robust, and people received their medicines in a timely manner. Suitable food and refreshments were provided.
The home was clean and tidy. We were overall assured by Infection control procedures, including related to COVID-19 and have signposted the provider to further develop their responses.
People and their relatives or friends said staff were kind and caring and named many staff for going the extra mile to support both the person and the visitor.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
A new manager had come into post and people and visitors spoke positively about them. There was a range of quality assurance checks in place to monitor the home and the care provided. There had been a delay in a small number of notifications sent to CQC. We have made one recommendation regarding this.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 15 May 2019 and this is the first inspection.
The last rating for the service under the previous provider was requires improvement, published on 5 July 2016.
Why we inspected
The inspection was a planned inspection to rate the service for the first time.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.