Letter from the Chief Inspector of General Practice
This practice is rated as Good overall. (Previous inspection 14 October 2016 – Good)
The key questions are rated as:
Are services safe? – Good
We carried out an announced comprehensive inspection at Eden Court Medical Practice on 14 October 2016. The overall rating for the practice was good; however, the practice was rated as requires improvement for providing safe services. The full comprehensive report on the October 2016 inspection can be found by selecting the ‘all reports’ link for Eden Court Medical Practice on our website at www.cqc.org.uk.
Following our October 2016 inspection, we asked the practice to send us a report that says what actions they were going to take to meet legal requirements. This inspection was a focused inspection carried out on 18 April 2018 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified in our previous inspection on 14 October 2016. This report covers our findings in relation to those requirements and also additional improvements made since our last inspection.
At this inspection we found:
The practice had addressed all concerns that were identified at our previous inspections.
-
The practice had clear systems to manage risk so that safety incidents were less likely to happen. When incidents did happen, the practice learned from them and improved their processes.
-
The practice routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence based guidelines.
-
There was a strong focus on continuous learning and improvement at all levels of the organisation.
Professor Steve Field (CBE FRCP FFPH FRCGP)
Chief Inspector of General Practice