The Bere Regis Surgery is a GP practice that offers general medical care to approximately 3500 patients in the Bere Regis and the surrounding rural area.
We visited the practice, which is based at Manor Farm Road, Bere Regis, Dorset on 3 June 2014 to carry out our inspection.
Patients provided feedback (before and during our inspection) and told us they were happy with the care and treatment they received and they felt safe. They told us staff treated them respectfully and were helpful and added that their treatment was clearly explained to them and they were able to make choices.
Staff spoke politely to patients and consultations were carried out in private treatment rooms. Information was available for patients which included health promotion, access to support services and information about the practice and the services it provided.
We found that there were some systems in place to manage risk to patients but were not always monitored. These included recruitment and disclosure and barring service (DBS) checking procedures. We also found that a number of risk assessments had not been carried out. These included health and safety and fire safety. Improvements were needed in these areas to protect patients from harm.
During our inspection we looked at how well services are provided for specific groups of people and what good care looks like for them. The population groups we reviewed were:
- Older people
- People with long-term conditions
- Mothers, babies, children and young people
- The working-age population and those recently retired
- People in vulnerable circumstances who may have poor access to primary care
- People experiencing a mental health problems
We found the practice provided a responsive service for some patients within each population group.
Bere Regis Surgery
Manor Farm Road
Bere Regis
Dorset
BH20 7HB