CGL Peterborough Aspire

Updated 17 January 2020

CGL Peterborough Aspire is part of a national Change Grow Live provider who provide a not-for-profit drug and alcohol treatment service.

The service is commissioned by Peterborough City Council to provide adult and young people’s community substance misuse services including detoxification across the Peterborough area. The service had 936 clients in treatment at the time of inspection.

The service has been registered with the Care Quality Commission since November 2018 to provide treatment of disease, disorder or injury as a regulated activity. The service had a registered manager in post.

The service had not been inspected previously.

Updated 17 January 2020

We rated CGL Peterborough Aspire as good because:

• The service provided safe care. The premises where clients were seen were safe and clean. The number of clients on the caseload of the teams, and of individual members of staff, was not too high to prevent staff from giving each client the time they needed. Staff assessed and managed risk well and followed good practice with respect to safeguarding.
• Staff developed holistic, recovery-oriented care plans informed by a comprehensive assessment. They provided a range of treatments suitable to the needs of the clients and in line with national guidance about best practice. Staff engaged in clinical audit to evaluate the quality of care they provided.
• The teams included or had access to the full range of specialists required to meet the needs of clients under their care. Managers ensured that these staff received training, supervision and appraisal. Staff worked well together as a multidisciplinary team and relevant services outside the organisation.
• Staff treated clients with compassion and kindness, and understood the individual needs of clients. They actively involved clients in decisions and care planning.
• The service was easy to access. Staff planned and managed discharge well and had alternative pathways for people whose needs it could not meet.
• The service was well led, and the governance processes ensured that its procedures ran smoothly

Updated 17 January 2020