29 October 2013
During a routine inspection
Feedback from relatives was complimentary about the service. One relative said: 'Five out of five for staff attitude and knowledge.'
There were robust systems in place to recruit staff safely and ensure they had the skills and knowledge to support people safely.
Aldanat Care Services was well managed and there were effective processes in place to maintain records, to monitor the quality of the service and to seek the opinions of people and their relatives.