3 October 2014
During a routine inspection
The purpose of the hospital is to provide rehabilitation for people and we were told the focus was on recovery. People we spoke with using the service were able to tell us about their future plans and what support they were receiving to enable them to move back into the community.
Many of the people receiving care had complex needs and enduring mental health problems.
We carried out an inspection in December 2013 when we identified concerns with respecting and involving people. People who used the service were not always given appropriate information and support regarding their care or treatment. We found on this inspection that the provider had taken steps to improve this area.
Where able, people using the service were involved in the planning of their care and treatment. Individualised care plans detailed the support and care each person required. People were protected against risks regarding their safety as the provider had appropriate arrangements in place to manage safeguarding. The quality of the service provided was monitored by an effective quality assurance processes.
People confirmed they received the support they needed. We observed staff being respectful, asking if people they needed support and assisting when asked.