About the service Wyboston Lodge is a residential care home that was providing personal care to four people at the time of the inspection. The care home accommodates up to four people who have a learning disability in one adapted building.
The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.
People’s experience of using this service and what we found
Risks had been identified but not all risk assessments were in place to ensure the risk was minimised appropriately. Medication protocols for medication prescribed to be administered as required did not provide staff with detailed information about when to administer the medication. The storage area for the medication was recorded to be above the recommended levels. The registered manager was taking action to reduce the temperature to ensure medication remained effective.
Staff had an understanding of safeguarding procedures and knew who to contact if they needed to report any concerns. There were enough staff deployed to support people, so people were not at risk of harm. There was a system in place to learn lessons from incidents or accidents.
Care plans were in place which guided staff to provide support that met people's needs which were in line with their preferences.
Leadership of the service was good. Quality assurance systems were in place, the management team always worked collaboratively with external health and social care professionals. People, relatives and others were asked for their views about the service. Staff felt their views were listened to.
Staff received a suitable induction, training or support to ensure they were able to effectively meet people's needs.
People told us that staff were caring and kind and that they tried to do their best for the people they were supporting. People were comfortable with the staff and enjoyed their company.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests. The policies and systems in the service supported this practice.
The service applied the principles and values of Registering the Right Support and other best practice guidance. These ensure that people who use the service can live as full a life as possible and achieve the best possible outcomes that include control, choice and independence.
The outcomes for people using the service reflected the principles and values of Registering the Right Support by promoting choice and control, independence and inclusion. People's support focused on them having as many opportunities as possible for them to gain new skills and become more independent.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Why we inspected
This service was registered with us on 14 January 2019 and this is the first inspection. This was a planned inspection based on our methodology.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.