21 September 2023
During an inspection looking at part of the service
Corbett House Nursing Home is a residential care home providing personal and nursing care to up to 35 people. The service provides support to younger adults and older people, including people living with dementia. At the time of our inspection there were 22 people using the service.
People’s experience of using this service and what we found
Improvements had been made to the provider’s quality assurance systems and processes. People's medicines were now stored, administered, and managed safely. Action had been taken to ensure the safety of the premises mitigated risks to people and staff. The provider had effective procedures in place to maintain the hygiene and cleanliness of the home.
Since our last inspection there had been changes in management. A new home manager was in post.
The provider had safeguarding systems and processes in place to help keep people safe. Staff knew people well and understood their individual risks and knew how to protect them from avoidable harm. Staff were recruited safely and had received relevant training to enable them to carry out their roles effectively. Staffing arrangements met people’s needs. The provider had procedures in place enabling staff to record and report any accidents or incidents. The manager analysed these to help them identify any patterns or trends to prevent similar incidents or themes from reoccurring.
Staff supported people to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Staff knew people well and were knowledgeable about their health conditions and needs. People were referred to healthcare professionals as required. People were supported to maintain a healthy and nutritious diet and were offered choices. People had their needs assessed.
The manager completed a variety of audits and checks and was developing these further to ensure systems were robust and effective.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection and update
The last rating for this service was requires improvement (published 21 June 2023) and there were breaches of regulation 12 and regulation 17. We served a Warning Notice in relation to good governance. The provider completed an action plan after the last inspection to show what they would do and by when to improve. At this inspection we found improvements had been made and the provider was no longer in breach of regulations.
Why we inspected
We undertook this focused inspection to check they had followed their action plan and to confirm they now met legal requirements. This report only covers our findings in relation to the Key Questions Safe, Effective and Well-led which contain those requirements.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
For those key questions not inspected, we used the ratings awarded at the last inspection to calculate the overall rating. The overall rating for the service has changed from requires improvement to good based on the findings of this inspection.
You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Corbett House Nursing Home on our website at www.cqc.org.uk.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.