13 October 2022
During an inspection looking at part of the service
Autumn Lodge is a residential care home and was providing personal care and accommodation to 32 older people at the time of this inspection. The service can support up to 36 people. The home is comprised of three Victorian buildings converted into one home. Accommodation for people is over three floors. People have access to a lift, a garden with patio area and pond. There are various communal areas such as a conservatory, a lounge and dining room. The home specialises in providing care to people living with dementia
People’s experience of using this service and what we found
People we spoke to said they felt safe living at the home. One person said, “I feel absolutely safe here. The staff certainly make that happen.” People medicines were managed and administered safely. Infection control procedures had been updated in line with COVID-19 guidance to help protect people, visitors and staff from the risk of infection. There were enough staff to support people safely while staff had been recruited in line with the providers policy. Risks to people's health, safety and welfare were identified and supported. People’s needs had been assessed and updated when these changed.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The registered manager encouraged feedback from people, staff and professionals involved in people’s care. Staff worked closely with health professionals and external agencies to promote good outcomes for people. People spoke positively about the openness, engagement and involvement of the registered manager
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for this service was requires improvement (published 4 June 2021)
Why we inspected
This inspection was prompted by a review of the information we held about this service.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
For those key questions not inspected, we used the ratings awarded at the last inspection to calculate the overall rating. The overall rating for the service has changed from requires improvement to good based on the findings of this inspection.
You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Autumn Lodge on our website at www.cqc.org.uk.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.