Updated 6 May 2022
The registered provider is Highparks Medical Practice.
Cliffe Woods Surgery is located at Parkside, Cliffe Woods, Rochester, Kent, ME3 8HX. The practice is situated within the NHS Kent and Medway Clinical Commissioning Group (CCG) and has a general medical services contract with NHS England for delivering primary care services to the local community.
As part of our inspection we visited: Cliffe Woods Surgery, Parkside, Cliffe Woods, Rochester, Kent, ME3 8HX only where the provider delivers regulated activities. The provider also delivers services from: Cliffe branch surgery, Millcroft Road, Cliffe, Rochester, Kent, ME3 7QN; Higham branch surgery, Hermitage Road, Higham, Rochester, Kent, ME3 7DB; and Wainscott branch surgery, Miller Way, Wainscott, Rochester, Kent, ME2 4LP. Patients registered at Cliffe Woods Surgery can access services at any of these sites.
The provider has a dispensary at the Cliffe branch surgery.
Cliffe Woods Surgery has a registered patient population of approximately 15,680 patients. The practice is located in an area with a lower than average deprivation score.
There are arrangements with other providers to deliver services to patients outside of the practice’s working hours.
The practice staff consists of five GP partners (two male and three female), eight salaried GPs (five male and three female), four GP registrars (two male and two female), two practice managers, one assistant practice manager, five practice nurses (all female), one assistant practitioner (female), one paramedic practitioner (male), two healthcare assistants (both female), one physicians associate (female), one clinical pharmacist (male), one phlebotomist as well as dispensers, reception, administration and cleaning staff. The practice also employs locum GPs via an agency.
Cliffe Woods Surgery is registered with the Care Quality Commission to deliver the following regulated activities: diagnostic and screening procedures; family planning; maternity and midwifery services; surgical procedures; treatment of disease, disorder or injury. One of the GP partners had retired and the provider had updated their registration with CQC. A new GP partner had joined the practice and the provider was in the process of adding them to their registration with CQC.