- GP practice
Cressex Health Centre
Report from 5 March 2024 assessment
Contents
Ratings
Our view of the service
Cressex Health Centre is a GP practice in High Wycombe, Buckinghamshire and provides a range of primary medical services from its main and a branch practice. Approximately, 11,000 patients are registered at the practice. We carried out this assessment of 1 quality statement, Equity of Access on 18 March 2024. Responsive access assessments are remote focused reviews to help us understand what practices are doing to try to meet patient demand and the current experience of people who use these services and of providers. The practices continued to provide safe, quality care to the people they serve recognising the demand for general practice remains exceptionally high, therefore offering more appointments. We found people could access services when they need to, without physical or digital barriers, including out of normal hours and in an emergency.
People's experience of this service
Patients experience as demonstrated by the feedback collected by the practice, the feedback from local stakeholders the data from the national General Practice patient survey and via Give Feedback on Care through CQC website was positive. Overall, patients were satisfied with access to the practice.