This service is rated as
Good
overall.
The key questions are rated as:
Are services safe? – Good
Are services effective? – Good
Are services caring? – Good
Are services responsive? – Good
Are services well-led? – Good
We carried out an announced comprehensive inspection at Simplyweight Ltd as part of our inspection programme to rate the service. Simplyweight Ltd provides weight loss services for adults including the provision of medicines for the purposes of weight loss under the supervision of a doctor both in person and online.
The clinic doctor is also the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
On the day of inspection we were unable to speak directly to patients in order to gather their views of the service. However, we were shown feedback collected by the service. All were positive about the care and treatment received.
Our key findings were:
- The service shared information with other health professionals with appropriate consent from the patient.
- The clinic was clean and tidy and appropriate for the service provided.
- Patients felt supported by the service
- The service had a clear vision and strategy and engaged well with staff.
We saw the following outstanding practice:
- The initial patient assessment included a full medical and socio-economic history to support the setting of clear goals and plans for weight loss. The patient and their GP (General Practitioner) received a comprehensive summary letter after each consultation including information on the weight loss plan, progress made and general health. Patients and their GPs were partners in the treatment plan. This had led to the doctor supporting local NHS GP practices with training and education on the treatment of obesity to enable them to support their patients.
Dr Rosie Benneyworth BM BS BMedSci MRCGP
Chief Inspector of Primary Medical Services and Integrated Care