Archived: Cross Hills Group Practice Also known as Modality Partnership

Updated 13 January 2017

The practice delivers care from a single site health centre on Holme Lane in the village of Cross Hills in North Yorkshire BD20 7LG. There are in excess of 12000 patients registered with the practice.

It is in the least 10% least deprived areas of the country and is part of NHS Airedale Wharfedale and Craven Clinical Commissioning Group (CCG). The practice covers a large rural population.

The practice consists of eight GP’s (two male and six female), seven nurses and two healthcare assistants. The clinical team is supported by a small number of management and administrative staff.

The practice supports placements for GPs in training and medical students.

The practice is open between 8am and 6pm Monday to Friday (although staff remain on site until 6.30pm). Appointments are available from 8am to 6pm daily. The practice is closed for training on the second Thursday every month form 1pm. Extended hours are provided on Monday and Thursday evenings 6.30pm to 8.30pm.

Out of hours care is provided by Local Care Direct (LCD).

Updated 13 January 2017

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Cross Hills Group Practice on 11 November 2015. The practice was rated as requires improvement for safe and well-led. The overall rating was requires improvement. Breaches of legal requirement were found.

Following on from the inspection the practice provided us with an action plan detailing the evidence of the actions they had taken to meet the legal regulations in relation to providing safe and well led services to patients.

We undertook a desk based review on 26 October 2016 and visited the practice on 1 November 2016. This was to review in detail the information the practice had sent to us and to confirm that the practice were now meeting legal requirements.

A full comprehensive report which followed the inspection on 11 November 2015 can be found by the selecting ‘all reports’ link for Cross Hills Group Surgery on our website at www.cqc.org.uk.

Our key findings across the areas we inspected were as follows:

• Infection Prevention and control risks were minimised

• Correspondence (including test results) was managed promptly and effectively

• All medicines in the practice were safely managed.

• The practice demonstrated that it routinely collected data and responded effectively to patient feedback.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

Updated 13 January 2017

The practice is rated as good for the care of people with long term conditions.

• The provider had resolved the concerns identified for safety and well led which applied to everyone using this practice, including this population group. The population group ratings have been updated to reflect this.

Updated 13 January 2017

The practice is rated as good for the care of families, children and young people.

• The provider had resolved the concerns identified for safety and well led which applied to everyone using this practice, including this population group. The population group ratings have been updated to reflect this.

Updated 13 January 2017

The practice is rated as good for the care of older people.

The provider had resolved the concerns identified for safety and well led which applied to everyone using this practice, including this population group. The population group ratings have been updated to reflect this.

Updated 13 January 2017

The practice is rated as good for the care of working age people (including those recently retired and students).

• The provider had resolved the concerns identified for safety and well led which applied to everyone using this practice, including this population group. The population group ratings have been updated to reflect this.

Updated 13 January 2017

The practice is rated as good for the care of people experiencing poor mental health (including people with dementia).

• The provider had resolved the concerns identified for safety and well led which applied to everyone using this practice. The population group rating has remained the same.

Updated 13 January 2017

The practice is rated as good for the care of people whose circumstances may make them vulnerable.

• The provider had resolved the concerns identified for safety and well led which applied to everyone using this practice, including this population group. The population group ratings have been updated to reflect this.