1 February 2023
During an inspection looking at part of the service
Inspirations is a residential care home providing personal and nursing care to up to 16 people. The service provides support to older adults, some of who may be living with dementia and younger adults. At the time of our inspection there were 16 people using the service.
People’s experience of using this service and what we found
People were safeguarded from abuse by staff that understood how to recognise any concerns and take the required action to make people safe. Risks to people’s safety were assessed and staff followed plans to ensure these were minimised. There were enough safely recruited staff to support people. People had their medicines as prescribed and were protected from the risk of cross infection. Where incidents and accidents had happened there was action taken to prevent this from happening again and learning shared with staff.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People received person centred care and were supported by staff who understood how to protect their rights. The registered manager had systems in place to monitor the service and understood their role and responsibilities. There were opportunities for people and relatives to engage with the service and share their experiences. Staff were supported in their role and were able to share their views about the service openly. The registered manager worked in partnership with other agencies and sought opportunities to learn and develop the service.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection and update
The last rating for this service was requires improvement (published 09 May 2019) and there were breaches of regulation. The provider completed an action plan after the last inspection to show what they would do and by when to improve. At this inspection we found improvements had been made and the provider was no longer in breach of regulations.
Why we inspected
We undertook this focused inspection to check they had followed their action plan and to confirm they now met legal requirements. This report only covers our findings in relation to the Key Questions Safe and Well-led which contain those requirements.
For those key questions not inspected, we used the ratings awarded at the last inspection to calculate the overall rating. The overall rating for the service has changed from requires improvement to good based on the findings of this inspection.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Inspirations on our website at www.cqc.org.uk.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.