We carried out a review of the data available to us about Farmhouse Care Home on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Farmhouse Care Home, you can give feedback on this service.
Farmhouse Care Home is a residential care home providing accommodation and personal care to up to 20 people. The service provides support to older people some of whom may be living with dementia. At the time of our inspection there were 13 people using the service. Farmhouse Care Home provides care in an adapted building close to the local village centre. The home has bedrooms over two floors and shared living spaces on the ground with accessible outside areas.
People’s experience of using this service and what we found
People told us they felt safe. However, improvements were needed in some areas. We could not be assured risks associated with people’s needs were always assessed appropriately or managed. Relevant recruitment checks were not always safe. For one person a full employment history had not been obtained.
We were assured that most infection prevention and control practices were in line with current guidance. However, some improvements were required.
People were supported by staff who knew them well. Staff we spoke with were enthusiastic about their jobs and showed both care and understanding for the people they supported.
Systems were in place to protect people from abuse. Staff we spoke with were aware of how to identify, prevent and report abuse. There were enough staff deployed to keep people safe. There were plans in place for foreseeable emergencies.
Medicines were stored safely and securely, and procedures were in place to ensure people received their medicines as prescribed.
People were supported with their nutritional needs. People received varied meals including a choice of fresh food and drinks. Staff were aware of people’s likes and dislikes.
People’s privacy and dignity was respected and promoted. Staff understood how to support people in a sensitive way, while promoting their independence. People told us they were treated with dignity and respect.
There were effective systems in place to monitor and improve the quality of the service provided.
Safety and maintenance checks for the premises and equipment were in place and up to date.
Staff felt supported in their roles and received regular support and one to one sessions or supervision to discuss areas of development and enable them to carry out their roles effectively.
Care plans provided comprehensive information about how people wished to receive care and support. This helped ensure people received personalised care in a way that met their individual needs.
The home developed and promoted community involvement. People enjoyed going out in the community.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection and update
This service was registered with us on 2 December 2019 and this is the first inspection.
The last rating for the service under the previous provider was good, published on 21 August 2018.
Why we inspected
This inspection was prompted by a review of information we held about this service.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.
We found the following examples of good practice:
• The home closed to visitors on 10 March 2020, ahead of the Government directive to close to keep people safe.
• All staff had signed up to complete a 12 week course called 'Principles of prevention and control of infection in health care settings.'
• Staff were provided with new uniforms to limit outside contamination from their clothes.
• The provider had purchased a sanitising machine enabling whole rooms to be de-contaminated quickly.