We carried out a review of the data available to us about Claremont Lodge Care Home on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Claremont Lodge Care Home, you can give feedback on this service.
Claremont Lodge Care Home is a residential care home providing personal and nursing care to up to 35 people with various health conditions, including dementia and sensory impairment. At the time of the inspection there were 25 people living at the service. Claremont Lodge Care Home is a purpose-built care home located in Fontwell, West Sussex.
People’s experience of using this service and what we found
People we spoke to said they felt safe living at the home. People’s medicines were managed and administered safely. Infection control procedures had been updated in line with COVID-19 guidance to help protect people, visitors and staff from the risk of infection. There were enough staff to support people safely and staff had been recruited in line with the providers policy. Risks to people's health, safety and welfare were identified and supported. People’s needs had been assessed and updated when these changed.
People were supported by trained staff who linked with external professionals to ensure that people’s health needs were met. People were supported to eat and drink sufficient amounts to meet their needs. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People were given kind and compassionate support by staff who knew them well. People’s views and opinions were sought. Staff were dignified and respectful with people.
People were supported with activities and engagement that met their social needs. People were supported in a personalised way that was responsive to their needs. People’s communication needs had been assessed and staff were supporting these. People felt confident that any issues or complaints would be dealt with to their satisfaction. Planning for people’s end of life support was thorough and compassionate.
The registered manager ensured that quality assurance systems were completed to monitor people’s safety and care, and to drive improvement. The registered manager encouraged feedback from people, staff and professionals involved in people’s care. Staff worked closely with health professionals and external agencies to promote good outcomes for people. People spoke positively about the registered manager.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 5 March 2020 and this is the first inspection. The last rating for the service under the previous provider was good, published on 27 February 2020.
Why we inspected
This inspection was prompted by a review of the information we held about this service.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Claremont Lodge Care Home is a care home providing personal and nursing care for up to 35 people. There were 29 older people living at the service when we inspected. The service supports people with various health conditions, including dementia and sensory impairment.
We found the following examples of good practice.
Visitors were welcomed to the home using an appointment system. The number of visits per day were overseen by the management team. A visitor area had been set up with screens, personal protective equipment and social distancing. Extra screens were placed to give people and their visitors privacy.
People had been driven to local beauty spots and local places of interest to support their well-being. Entertainment had taken place in the garden. For example a singer coming to perform for people on D-Day.
Staff had personal hand sanitisers available which clipped to their uniforms. Staff also carried a hands free door opener clip to reduce the need to touch door handles and reduce the risk of spreading infection.