The Care Quality Commission
  • Dentist
  • Dentist

Archived: The Crescent Dental Practice

1-3 The Crescent, Boscombe, Bournemouth, Dorset, BH1 4EX (01202) 392202

Provided and run by:
Dentapol Limited

Important: The provider of this service changed. See new profile

All Inspections

6 August 2014

During a routine inspection

During our inspection we spoke with three dentists, two dental nurses, the receptionist, the clinical director and three people who used the service. With their permission we also observed two people receiving their dental treatment. People we spoke with gave positive views about their experiences at the practice. One person told us,' I've found them to be excellent, all the staff are very welcoming and I can always get an appointment to suit me'.

People experienced care, treatment and support that met their needs and protected their rights.

People were protected from the risk of infection because appropriate guidance had been followed.

People were cared for, or supported by, suitably qualified, skilled and experienced staff.

The provider had an effective system to regularly assess and monitor the quality of service that people received.

There was an effective complaints system available. Comments and complaints people made were responded to appropriately.