5 May 2023
During an inspection looking at part of the service
Oakwood Lodge is a care home registered to accommodate and support up to eight people with mental health needs over two floors. At the time of the inspection, six people were living at the home.
People’s experience of using this service and what we found
At the time of the inspection, the location did not care or support for anyone with a learning disability or an autistic person. However, we assessed the care provision under Right Support, Right Care, Right Culture, as it is registered as a specialist service for this population group.
Right Support:
This was a targeted inspection that considered risks to people, whether their needs were assessed and how they were supported to eat and drink. Risks to people were assessed and monitored. Risk were recorded in people’s care plans and regularly reviewed. There were infection prevention and control actions in place. People’s needs were assessed so the service knew whether they could support those needs or not. People were supported to eat and drink as per their needs and choices.
Right Care:
This was a targeted inspection that considered whether there was sufficient staff, whether staff were trained appropriately and how staff recorded and shared people’s ongoing care. There were enough staff to meet people’s needs. Staff were trained to support people, including some specialist training, such as how to use a de-choker. Staff communicated effectively with each recording people’s care, which could be shared with other health and social care professionals where appropriate.
Right Culture:
This was a targeted inspection that considered whether there were lessons learned when things went wrong, whether quality assurance measures were sufficient and whether staff and management understood their roles and were supported in them. Lessons were learned when things went wrong; incidents were recorded, and actions completed to keep people safe. There were quality assurance measures, such as audits, which the registered manager used to monitor the quality of care provided to people. Staff and management were clear about their roles and the provider supported staff following incidents.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for this service was good (13 July 2022).
Why we inspected
We undertook this targeted inspection to check on a specific concern we had about the unexpected death of someone using the service. The overall rating for the service has not changed following this targeted inspection and remains Good.
We use targeted inspections to follow up on Warning Notices or to check concerns. They do not look at an entire key question, only the part of the key question we are specifically concerned about. Targeted inspections do not change the rating from the previous inspection. This is because they do not assess all areas of a key question.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.