20 December 2013
During a routine inspection
People confirmed that the dentist always explained their treatment options to them and that they were involved in making decisions about their treatment. The relative of a person who used the service told us, 'We've always known what was involved.'
We observed two people receiving treatment during our visit and we looked at the care records of four people who used the service. We saw that people's needs were assessed and delivered in line with their care plan.
We found that there were good arrangements for making sure that people using the service were kept safe. The staff had received training in safeguarding practices and relevant contact numbers were available for staff to report concerns.
We found that there were good arrangements for infection control at the practice. These included the use of protective equipment and procedures for keeping the premises and the instruments clean.
The provider had arrangements for making sure that standards were monitored and improved, where necessary.