Overndale House

Updated 24 February 2023

The inspection

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for the service under the Health and Social Care Act 2008.

As part of this inspection we looked at the infection control and prevention measures in place. This was conducted so we can understand the preparedness of the service in preventing or managing an infection outbreak, and to identify good practice we can share with other services.

Inspection team

The inspection was carried out by one inspector.

Service and service type

Overndale House is a care home without nursing care. People in care homes receive accommodation and nursing and/or personal care as a single package under one contractual agreement dependent on their registration with us. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

Registered Manager

This provider is required to have a registered manager to oversee the delivery of regulated activities at this location. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Registered managers and providers are legally responsible for how the service is run, for the quality and safety of the care provided and compliance with regulations.

At the time of our inspection there was a registered manager in post.

Notice of inspection

This inspection was unannounced.

What we did before inspection

We reviewed information we had received about the service since the last inspection. We used the information the provider sent us in the provider information return (PIR). This is information providers are required to send us annually with key information about their service, what they do well, and improvements they plan to make. We used all this information to plan our inspection.

During the inspection

We spoke with 3 people who were receiving care and support from the home.

We spoke with 3 staff members, the maintenance person, registered manager and an area manager.

We looked at a range of records. This included people’s care records, medication records, two staff files in relation to their recruitment, maintenance records and a variety of records relating to the management of the home.

Updated 24 February 2023

Overndale House provides accommodation and personal care for up to 8 people with mental health needs. At the time of the inspection, 6 people were living at the home.

People's experience of using this service and what we found

Staff were trained to recognise signs of abuse or risk and understood what to do to safely support people. People had risk assessments in place to help keep them safe. The home was clean and tidy. There were enough staff to meet people's needs. Safe recruitment practices had been followed before staff started working at the home. Accidents and incidents were recorded, and lessons learnt to prevent recurrences. Medicines were safely administered to people by appropriately trained staff, who had been assessed as competent.

The registered manager and the staff team were knowledgeable and enthusiastic about the home. They felt supported within their role. Staff described working together as a team, they provided person-centred care and helped people to achieve their true potential. There was a programme of audits in place to assist the management team to identify and address shortfalls. There was clear evidence of collaborative working and effective communication with other professionals in health and social care.

Rating at last inspection and update

The last rating for this service was good (published 05 September 2017). The rating at this inspection remains good.

Why we inspected

We undertook this inspection as part of a random selection of services rated Good and Outstanding. We inspected two key questions, Safe and Well led.

For those key questions not inspected, we used the ratings awarded at the last inspection to calculate the overall rating. The overall rating for the home remains good based on the findings of this inspection.

We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our inspection programme. If we receive any concerning information we may inspect sooner.

You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Overndale House on our website at www.cqc.org.uk