Magna Road

Ratings

• Overall

  Good

• Safe

  Good

• Effective

  Good

• Caring

  Good

• Responsive

  Outstanding

• Well-led

  Good

Our view of the service

We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. 'Right support, right care, right culture' is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it. Magna Road is a care home registered to provide accommodation and personal care for up to seven people diagnosed with autism and/or learning disabilities. At the time of this inspection there were seven people living at the home. People had their own bedrooms with ensuite bathrooms. We found examples of good practice in line with ‘Right support, right care, right culture’ at Magna Road. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. We carried out our on-site assessment on the 27 March 2024, off site assessment activity started on 21 March 2024 and ended on 3 April 2024. During this assessment we looked at 3 quality statements: Involving people to manage risks; Safe and effective staffing; and Medicines optimisation. The inspection was prompted in part due to concerns received about medicines and safe staffing. A decision was made for us to inspect and examine those risks. We found no evidence during this inspection that people were at risk of harm from these concerns.

People's experience of this service

We used the Short Observational Framework for Inspection (SOFI). SOFI is a way of observing care to help us understand the experience of people who could not talk with us. During our SOFI, we observed people appear happy and at ease when supported by staff. Staff knew people's non-verbal and behaviour cues, and provided dignified care which aligned with the provider’s values of; include, deliver, aspire, respect and enable.