About the service St Anthony’s Care Home (St Anthony’s) provides accommodation and personal care for people with a learning disability and autistic people. The service is registered to support up to five people and was fully occupied at the time of our inspection.
People’s experience of using this service and what we found
There were good systems in place to keep people safe. People were safeguarded from the risk of abuse or avoidable harm. Staff had appropriately assessed risks and took action to protect people.
People were supported by a committed team of staff who knew them well. Appropriate steps were taken to ensure staff were suitably vetted prior to appointment. Training was ongoing to ensure staff had the skills and experience to support people effectively.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right Support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people.
The service was able to demonstrate how they were meeting the underpinning principles of Right support, right care, right culture.
Right support:
• Model of care and setting maximises people’s choice, control and independence
People were actively supported to pursue their interests and to develop the skills to lead independent and fulfilling lives. Staff had a good understanding of people’s individual support needs and empowered people to achieve their own aspirations.
Right care:
• Care is person-centred and promotes people’s dignity, privacy and human rights
People received personalised care that was responsive to their changing needs and expectations. Staff were knowledgeable about people’s emotional needs, understood the link between their anxiety and behaviours and supported people well when they needed it.
Right culture:
• Ethos, values, attitudes and behaviours of leaders and care staff ensure people using services lead confident, inclusive and empowered lives
People were at the heart of the service with staff providing a network of support around them. The culture of the service was open and transparent with staff and managers working with people as equal partners in their care.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This was the first inspection for this service since the changes in its registration on 28 August 2020. The last rating for the service under the previous provider was good, published on 19 June 2019.
Why we inspected
This was a planned inspection to provide a rating for the service following its re-registration.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.