We carried out a review of the data available to us about Millcroft House on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Millcroft House, you can give feedback on this service.
Millcroft House is a brand-new, purpose-built residential rehabilitation service located in Seacroft, Leeds. It can support up to 10 adult males with mental health needs who have been identified as suitable for this level of shared care, or who may have experienced a breakdown in their existing placement. At the time of the inspection there were eight people using the service.
The accommodation is spread over two floors. There are four self-contained apartments, a further six en-suite bedrooms and several large communal rooms. The service has the benefit of a large enclosed garden area and is situated close to local amenities.
People’s experience of using this service and what we found
People told us they felt safe living at Millcroft House. The relative we spoke with told us, “I can’t praise the place enough.” People were supported by a range of staff, including occupational therapists and psychologists, who worked with them to help them on their road to recovery and to regain their independence. The necessary employment checks had been completed, to ensure staff were suitable to work with vulnerable people. The building was clean and well-maintained and staff followed correct infection control procedures, including wearing personal protective equipment (PPE) correctly. Medicines were managed safely.
People's needs were assessed before they started using the service and the information was used to inform person-centred risk assessments and care plans. The service used the ‘Recovery Star’ to help people using the service set goals and measure their progress to recovery. The Recovery Star is designed for adults managing their mental health and recovering from mental illness. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. Staff had completed a range of training, and all staff received regular supervision from the management team.
The service was well managed. A new manager had recently joined the service and they were being supported by the Assistant Director and Quality Assurance Manager. We saw evidence that the management team had made changes in a number of areas and staff spoke positively about these improvements. Governance systems were in place to ensure all aspects of the service were reviewed and checked regularly. Accidents, incidents and complaints were investigated and responded to appropriately.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 19 October 2020. This is its first inspection.
Why we inspected
This was a planned inspection based on the date of registration in order to provide a rating for the service.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.