29 November 2023
During an inspection looking at part of the service
Pages 1 to 3 of this report relate to the hospital and the ratings of that location, from page 4 the ratings and information relate to maternity services based at Royal Devon and Exeter hospital.
We inspected the maternity service at Royal Devon and Exeter hospital as part of our national maternity inspection programme. The programme aims to give an up-to-date view of hospital maternity care across the country and help us understand what is working well to support learning and improvement at a local and national level.
Maternity services include an outpatient department, labour ward / delivery suite, triage, midwifery led unit, antenatal & postnatal wards and one maternity theatre. Between April 2022 and March 2023 approximately 3497 babies were born at the Royal Devon and Exeter hospital.
This location was last inspected under the maternity and gynaecology framework in 2016. Following a consultation process CQC split the assessment of maternity and gynaecology in 2021. As such the historical maternity and gynaecology rating is not comparable to the current maternity inspection and is therefore retired. This means the resulting rating for Safe and Well-led from this inspection will be the first rating of maternity services for the location. This does not affect the overall Trust level rating.
We will publish a report of our overall findings when we have completed the national inspection programme.
We carried out a short notice announced focused inspection of the maternity service, looking only at the safe and well-led key questions.
Our rating of this hospital went down. We rated it as Requires Improvement because:
- Our rating of Requires Improvement for maternity services changed the ratings for the hospital overall. We rated maternity as Requires Improvement in safe and well led.
We also inspected one other maternity location run by Royal Devon University Healthcare NHS Foundation Trust. Our report is here:
The North Devon District Hospital– https://www.cqc.org.uk/location/RH801
How we carried out the inspection
We provided the service with 2 working days’ notice of our inspection.
We visited labour ward / delivery suite, triage, midwifery led unit, antenatal & postnatal wards and one maternity theatre.
We spoke with 15 midwives, 4 doctors, 5 support workers, 2 women and birthing people. We received no responses to our give feedback on care posters which were in place during the inspection.
We reviewed 12 patient care records, 5 Observation and escalation charts and 10 medicines records.
Following our onsite inspection, we spoke with senior leaders within the service; we also looked at a wide range of documents including standard operating procedures, guidelines, meeting minutes, risk assessments, recent reported incidents as well as audits and action plans. We then used this information to form our judgements.
You can find further information about how we carry out our inspections on our website: https://www.cqc.org.uk/what-we-do/how-we-do-our-job/what-we-do-inspection.