19 March 2015
During an inspection looking at part of the service
We asked the provider to submit an action plan to us and we revisited in March 2015 to see if the provider had made the necessary improvements.
There were now clear arrangements in place for governance of the services being delivered and all providers were clear on their accountability and responsibilities on site. There had been development of joint working practices and these meant that services being provided to patients was more joined up.
We found the provider had worked to identify more appropriate and clinically effective spaces to deliver services in and for staff to be based. This meant staff were now able to focus on therapeutic interventions and carry out work more effectively both directly with patients and in terms of service management.