Tolworth Hospital

Updated 6 December 2014

Tolworth Hospital is a location of South West London and St George's Mental Health NHS Trust. Tolworth Hospital is located in Surbiton and is situated close to a range of local amenities

We visited the following wards at Tolworth Hospital as part of this inspection;

• Azaleas Ward - a service for older people with functional and organic psychiatric conditions, illnesses and disorders.
• Fuchsias Ward - a continuing care service for five older people, suffering from dementia illness.
• Lilacs ward - a 23 bed acute admission ward.

Updated 6 December 2014

Tolworth Hospital is in Surbiton, South West London and is close to a range of local amenities. South West London and St George's Mental Health NHS Trust provides the three inpatient wards that we visited as part of this inspection.

We found that the services were safe, the wards were clean and staff were aware of risks. There were ways to report and learn from incidents, but improvements were needed in assessing and managing risks to people's safety.

Staff interacted with people who used the service in a caring and compassionate way. People and their relatives were involved in planning their own care, although records did not always reflect this. People were engaged in activities they felt were meaningful and therapeutic. Ward staff listened to people’s feedback and involved them in making positive changes.

The Mental Health Act responsibilities were being discharged appropriately. Some actions from previous Mental Health Act monitoring visits had not been fully resolved.

We saw good examples of learning from audits and incidents being shared, and changes to practice being made as a result.

All staff we spoke to on the ward told us they received training for safeguarding children and vulnerable adults as part of their annual mandatory training. They also said they would be confident in reporting safeguarding – either internally or to the local authority.

Staff told us they felt supported by the management on the ward and their immediate managers. Some staff told us they did not always feel involved in conversations about their roles, particularly when organisational changes were taking place.

We visited the following wards at Tolworth Hospital as part of this inspection:

Azaleas Ward

Core service provided: Services for older people

Male/female/mixed: mixed

Capacity: 23 beds

Fuchsias Ward

Core service provided: Services for older people

Male/female/mixed: mixed

Capacity: 5 beds

Lilacs Ward

Core service provided: Acute admissions ward

Male/female/mixed: mixed

Capacity: 23 beds