Worcestershire Royal Hospital

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

People understand their rights around consent to the care and treatment they were offered. People’s views and wishes were taken into account when their care is planned and there were systems and practices in place to ensure that people understood the care and treatment being offered or recommended, helping them make an informed decision. People's capacity and ability to consent was taken into account, and they, or a person lawfully acting on their behalf, were involved in planning, managing and reviewing their care and treatment.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Assessing needs during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Delivering evidence-based care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Supporting people to live healthier lives during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Monitoring and improving outcomes during this assessment. The score for this quality statement is based on the previous rating for Effective.

People that we spoke with during the inspection felt involved in the decision making about their care and treatment.

Staff that we spoke with during the inspection demonstrated an understanding of the application of gaining consent and the actions to take when someone lacked capacity. Staff understood the policy and step wise approach in place within the service

The service had processes in place to assess patients' capacity to consent to care and treatment and also to make best interest decisions for those who did not have capacity. During the assessment we reviewed 3 patients records and saw formal documentation outlining the different stages of functional capacity assessment as well as the appropriate best interest decision making documentation. The process for making these decisions included a multidisciplinary team meeting and engagement with the patient, family and carers to understand what a best interest decision might be based on the patient's wishes and beliefs.