11 December 2013
During a routine inspection
Care and support plans were recorded and were regularly updated and contained clear information about individuals' care. People or their relatives had been involved.
We found medicines were managed in a safe way.
At the time of this visit there were enough qualified, skilled and experienced staff available to meet people's needs. Staff responded promptly to requests for assistance. One person told us, "They are great."
People's personal records were accurate, fit for purpose and held securely. Other records were kept in an appropriate form.