The Care Quality Commission
  • Mental Health
  • NHS mental health service

Archived: Solihull Hospital

Lode Lane, Solihull, West Midlands, B91 2JL (0121) 301 1111

Provided and run by:
Birmingham and Solihull Mental Health NHS Foundation Trust

All Inspections

Other CQC inspections of services

Community & mental health inspection reports for Solihull Hospital can be found at Birmingham and Solihull Mental Health NHS Foundation Trust. Each report covers findings for one service across multiple locations
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6 August 2013

During a routine inspection

We visited unannounced and met staff and people who were patients there. We looked at records and observed interactions in the unit. We spoke at length with the manager, four staff and five patients. Two further patients did not wish to speak with us at length, but said they were 'OK.'

Patients were very positive about the unit and particularly about the staff. They told us 'Staff are very good - ten out of ten,' 'Doing a wonderful job' and 'I'm being helped here.'

We saw evidence of activities taking place and of people being able to go out, escorted by staff as needed. During our visit, we saw no signs of tensions between patients. Patients appeared tolerant and understanding of others' behaviour and there were relaxed and friendly interactions with staff.

Staff were positive about working at Bruce Burns. 'A good team' was a phrase we heard a lot from staff.

The one item of concern involved the delay in getting a new washing machine working effectively. This was highlighted by several people as a problem.