Cheshire and Wirral Partnership NHS Foundation Trust

On this page

• Overview
• Shared direction and culture
• Capable, compassionate and inclusive leaders
• Freedom to speak up
• Workforce equality, diversity and inclusion
• Governance, management and sustainability
• Partnerships and communities
• Learning, improvement and innovation

Staff felt well supported by managers and felt confident approaching them. There were robust systems in place for recruitment and supervision of staff although rates of compliance to supervision varied across sites. Appropriate systems were in place to support freedom to speak up. Governance and management accountability was clear.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Shared direction and culture during this assessment. The score for this quality statement is based on the previous rating for Well-led.

Staff felt well supported by managers and felt confident approaching them. Managers reported being well supported and found senior colleagues accessible. Both staff and managers received support and opportunity to further develop and upskill. Concerns around poor performance or culture were dealt with quickly.

There were appropriate systems in place for the recruitment of staff. Staff received supervision but both management and clinical supervision compliance was variable and ranged between 51% and 97%.

Staff and managers felt comfortable raising concerns without fear of victimisation.

Appropriate systems were in place to support staff freedom to speak up.

We did not look at Workforce equality, diversity and inclusion during this assessment. The score for this quality statement is based on the previous rating for Well-led.

Staff had a good understanding of their role. Managers audited case notes at supervision and issues or learning needs were addressed. Managers reported individual KPIs were difficult to assess with SystmOne but hope the implementation of the new MaST system would help. Good oversight of risk was maintained day to day through daily meetings.

Governance and management accountability was clear and there was evidence of implementation of some quality frameworks. Services regularly undertook audits of case notes as well as processes. Business and governance meetings and team meetings were held regularly to share information, review the use of resources and monitor performance within services.

We did not look at Partnerships and communities during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Learning, improvement and innovation during this assessment. The score for this quality statement is based on the previous rating for Well-led.