Cheswold Park Hospital

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

We assessed a limited number of quality statements in the effective key question and found some areas of good practice. The scores for these areas have been combined with scores based on the rating from the last inspection, which was inadequate. The assessment of these areas indicated some areas of good practice since the last inspection, our rating for the key question remains inadequate.

This service scored 33 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Assessing needs during this assessment. The score for this quality statement is based on the previous rating for Effective.

People we spoke with told us the service involved them in the planning of their care and treatment. The service held monthly community meetings for patients and the service ensured people had access to activities. Most feedback received from patients and relatives indicated that care was delivered in line with people's needs. Where patients or relatives raised concerns, the provider investigated this.

The service used a range of evidence-based tools and rating scales recommended by the National Institute for Health and Care Excellence. The staff we spoke with were positive about the training they received, how this prepared them to undertake their role and improve the way care was delivered to people. Managers had a clear vision regarding least restrictive practices, enhancing communication through both de-escalation and use of methods such as Makaton.

The service delivered care and treatment in line with legislation and current evidence-based good practice and standards. The hospital provided a range of care and treatment suitable for the patients in the service and made sure patients had access to physical health care, including specialists as required. Managers reviewed the standard of care through regular audits.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Supporting people to live healthier lives during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Monitoring and improving outcomes during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Consent to care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.