• Hospital
  • Independent hospital

The London Welbeck Hospital

Overall: Requires improvement read more about inspection ratings

27 Welbeck Street, London, W1G 8EN (020) 7224 2242

Provided and run by:
Welbeck Healthcare Limited

Important:

We served a warning notice on Welbeck Healthcare Limited on 13 November 2024 for failing to meet the regulations related to assessing the risk of, and preventing, detecting and controlling the spread of infections, including those that are health care associated at The London Welbeck Hospital. Welbeck Healthcare Limited failed to assess the risks to the health and safety of service users of receiving the care or treatment at The London Welbeck Hospital. Welbeck Healthcare Limited failed to effectively manage the proper and safe management of medicines at The London Welbeck Hospital.

 

We served a warning notice on Welbeck Healthcare Limited on 13 November 2024 for failing to meet the regulations related to establishing and operating effective systems to assess, monitor, and improve the quality and safety of the service provided to service users at The London Welbeck Hospital. This included a failure to mitigate the risks relating to the health, safety and welfare of service users and improve outcomes for service users at The London Welbeck Hospital.

Important: The provider of this service has requested a review of one or more of the ratings.

Report from 24 July 2024 assessment

Ratings

  • Overall

    Requires improvement

  • Safe

    Requires improvement

  • Effective

    Good

  • Caring

    Good

  • Responsive

    Good

  • Well-led

    Requires improvement

Our view of the service

The London Welbeck Hospital is operated by Welbeck Healthcare Limited. It is a non-acute hospital providing elective cosmetic surgery procedures and is open 24 hours a day, seven days a week. The hospital has 14 beds and overnight facilities are also available. The hospital provides services to adults over the age of 18 years. There is a core team of permanent staff including the registered manager, resident medical officers, ward and theatre managers and nursing staff, operating department practitioners, healthcare care assistants and administrative team members. Surgeons and anaesthetists working at the hospital use the hospital facilities under practising privileges. The provider has three operating theatres, two consulting rooms and a ward. The hospital provides cosmetic surgery procedures including breast augmentation and reduction, rhinoplasty, liposuction and abdominoplasty. The provider is registered for the following regulated activities: treatment of disease, disorder or injury, surgical procedures and diagnostic and screening procedures. We carried out this assessment at The London Welbeck Hospital due to concerns regarding an unexpected death of a patient, following a surgical procedure carried out at the service. We inspected seven quality statements across the safe, effective and well-led key questions. Following our assessment, the overall rating for The London Welbeck Hospital has gone down to requires improvement. We found several concerns and breaches of regulation relating to infection prevention and control, the management of medicines and governance processes.