- Independent hospital
The London Welbeck Hospital
We served a warning notice on Welbeck Healthcare Limited on 13 November 2024 for failing to meet the regulations related to assessing the risk of, and preventing, detecting and controlling the spread of infections, including those that are health care associated at The London Welbeck Hospital. Welbeck Healthcare Limited failed to assess the risks to the health and safety of service users of receiving the care or treatment at The London Welbeck Hospital. Welbeck Healthcare Limited failed to effectively manage the proper and safe management of medicines at The London Welbeck Hospital.
We served a warning notice on Welbeck Healthcare Limited on 13 November 2024 for failing to meet the regulations related to establishing and operating effective systems to assess, monitor, and improve the quality and safety of the service provided to service users at The London Welbeck Hospital. This included a failure to mitigate the risks relating to the health, safety and welfare of service users and improve outcomes for service users at The London Welbeck Hospital.
Report from 24 July 2024 assessment
Ratings - Surgery
Our view of the service
Date of assessment 3 October to 18 October 2024. We carried out this assessment at The London Welbeck Hospital due to concerns that we received regarding an unexpected death of a patient, following a surgical procedure carried out at the service. We inspected seven quality statements across the safe, effective and well-led key questions. We found several concerns and breaches of regulation relating to infection prevention and control, the management of medicines and governance processes.
People's experience of this service
Patients, their families and carers expressed general satisfaction with the care and treatment received. Patients, their families and carers we spoke with recommended the service. They felt staff treated them with warmth and kindness and that communication from staff was good. However, our assessment found elements of care did not meet the expected standards.