Archived: Barley View

Updated 3 August 2016

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This inspection took place on 23 February 2016 and was unannounced.

Before the inspection we reviewed information the provider had sent us including statutory notifications. A notification is information about important events which the provider is required to send us by law.

The inspection was carried out by one inspector.

As part of the inspection we spoke with two people who used the service about the care and support they received. Due to some people’s complex needs, staff supported us to ask people for their views and opinions. Because we were unable to speak with everyone we spent time in communal areas observing practice. We spoke with the manager, the home leader and four staff who worked at the home.

We looked at three care records, two staff recruitment files and other records relevant to the running of the service. This included policies and procedures and information about staff training. We also looked at the provider’s quality assurance systems.

Following our inspection we spoke with three relatives of people who used the service.

Updated 3 August 2016

Barley View provides accommodation and personal care for up to eight people living with a learning disability or with autistic Spectrum Disorder (ASD). On the day of our inspection there were seven people living at the home.

The inspection of this service took place on 23 February 2016 and was unannounced.

The home did not have a registered manager in post. The previous manager had left the service in January 2016. A manager had been appointed and was available on the day of the inspection. They had applied to become the registered manager with the Care Quality Commission.. Like registered providers, registered managers are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

People were safe and well supported. Staff considered that they offered safe care and support. Staff knew how to recognise and report any potential signs of abuse. Risks were assessed and managed safely.

There were sufficient staff on duty to meet people’s needs and staff were recruited through safe recruitment practices. Medicines were stored and administered safely and the premises were well maintained to keep people safe.

Staff received appropriate induction and training although training to manage actual and potential aggression (MAPA) had not always been provided before staff were exposed to the behaviours. This had been identified as a priority for action by the manager. Staff felt well supported. Staff were very positive about the support they received. They understood their roles and responsibilities and worked well as a team to ensure people’s needs were met effectively. People’s rights were protected under the Mental Capacity Act 2005. People were provided with sufficient food and drink to maintain their good health and wellbeing. Health professionals were called upon when required.

Staff were kind and caring. Staff knew people’s individual preferences and respected their privacy and dignity. People enjoyed a range of activities both at the home and in the community enabling them to lead full and active lives.

People and their relatives (where appropriate) were involved in the development of the service. There were systems in place to ensure that people’s views and opinions were heard and their wishes acted upon. There was a complaints procedure in place and it was available in pictorial form to help people understand and follow the process. Staff knew the complaints procedure.

The manager provided good leadership. There were systems in place to monitor the quality of the service provided.