Archived: Sunny Bank

Updated 6 February 2016

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This inspection took place on the 11 and 14 January 2016 and was unannounced. The inspection team was made up of two inspectors.

Before the inspection we reviewed information we held about the service. This included notifications the home had sent us and information received from other parties. The provider had completed a Provider Information Record (PIR). A PIR is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make.

During our inspection we spoke with six people living in the home, three relatives, two members of staff, and the registered manager. We observed care practices and used the Short Observational Framework for Inspection (SOFI). SOFI is a way of observing care to help us understand the experience of people who could not talk with us. We also looked at four people’s care records, and reviewed records relating to the running of the service. This included two staff records, quality monitoring audits, training plans and accident and incident forms.

We also spoke with two healthcare professionals, an advocate and a social care professional who had knowledge of the home or had visited people living at the home.

Updated 6 February 2016

The inspection took place on 11 and 14 January 2016.

Sunny Bank is registered to provide nursing care for up to 31people in a residential area of Weymouth. At the time of our inspection the home was not providing nursing care and there were 10 older people with residential care needs living in the home.

There was a registered manager who had led the home for a number of years. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

Staff were confident and consistent in their knowledge of people’s care needs and felt supported in their roles. They understood how the Mental Capacity Act 2005 provided a framework for the care they provided and encouraged people to make decisions about their care.

People were protected from harm because staff understood the risks they faced and how to reduce these risks. They also knew how to identify and respond to abuse. Care and treatment was delivered in a way that met people’s individual needs and staff kept clear records about the care they provided.

People had access to health care professionals and were supported to maintain their health by staff. People received their medicines as they were prescribed.

Deprivation of Liberty Safeguards had been applied for when people who needed to live in the home to be cared for safely did not have the mental capacity to consent to this. Staff understood these Safeguards and where there were conditions attached to them they were being met.

People were engaged with a range of activities that reflected individual preferences, including individual and group activities. Activities were supported by care staff and were available throughout our inspection.

People described the food as good and there were systems in place to ensure people had enough food to eat and enough to drink.

People and their relatives were positive about the care they received from the home and told us the staff were compassionate and kind. Staff treated people, relatives, visitors and other staff with respect and kindness.

The registered manager took responsibility for quality assurance in the home and shared this role with senior staff. Where the improvements were identified as necessary action was taken to ensure this happened.