11 January 2016
During a routine inspection
Sunny Bank is registered to provide nursing care for up to 31people in a residential area of Weymouth. At the time of our inspection the home was not providing nursing care and there were 10 older people with residential care needs living in the home.
There was a registered manager who had led the home for a number of years. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
Staff were confident and consistent in their knowledge of people’s care needs and felt supported in their roles. They understood how the Mental Capacity Act 2005 provided a framework for the care they provided and encouraged people to make decisions about their care.
People were protected from harm because staff understood the risks they faced and how to reduce these risks. They also knew how to identify and respond to abuse. Care and treatment was delivered in a way that met people’s individual needs and staff kept clear records about the care they provided.
People had access to health care professionals and were supported to maintain their health by staff. People received their medicines as they were prescribed.
Deprivation of Liberty Safeguards had been applied for when people who needed to live in the home to be cared for safely did not have the mental capacity to consent to this. Staff understood these Safeguards and where there were conditions attached to them they were being met.
People were engaged with a range of activities that reflected individual preferences, including individual and group activities. Activities were supported by care staff and were available throughout our inspection.
People described the food as good and there were systems in place to ensure people had enough food to eat and enough to drink.
People and their relatives were positive about the care they received from the home and told us the staff were compassionate and kind. Staff treated people, relatives, visitors and other staff with respect and kindness.
The registered manager took responsibility for quality assurance in the home and shared this role with senior staff. Where the improvements were identified as necessary action was taken to ensure this happened.