About the service Park House is a residential care home providing accommodation and personal care for one person. The service provides support to autistic people who may also have an associated learning disability. The service is situated in a residential area close to local amenities. At the time of our inspection there was one person using the service.
People’s experience of using this service and what we found
We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people.
Right Support:
People received care and support from staff who were passionate about ensuring people lived the life they wished. Risk in relation to people’s care and support were assessed and plans put in place to manage these whilst still promoting independence and choice. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. There were sufficient staff to meet people’s needs and supported them to be able to access activities both socially and within their home. Robust infection control measures were in place to keep their home safe and clean.
Right Care:
People received care and support from a consistent and dedicated staff team who knew their needs well. We observed people being treated with kindness and compassion and being encouraged to share their views about how they received their service. Staff respected people’s privacy and dignity. Staff received the correct training and support to enable them to provide person centred care and support.
Right Culture:
There was a positive, open and empowering culture with staff putting people at the centre of everything they did. Staff were complimentary about the management of the service and the support they received. The service worked well with other professionals to enable them to meet the needs of the people accessing their service. People’s homes were no different to other homes in their street and people had opportunities to access local facilities.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection and update
This service was registered with us on 22 October 2021 and this is the first inspection.
Why we inspected
We carried out a comprehensive inspection as the service was newly registered and had not been inspected before.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.