14 January 2015
During a routine inspection
Oasis Dental Care (Central) Limited - Beckenham is a dental practice located in the London Borough of Bromley in south-east London and provides private and NHS dental services.
We carried out an announced comprehensive inspection on 14 January 2015. The inspection took place over one day and was undertaken by a Care Quality Commission (CQC) inspector. We reviewed policy documents and dental records and spoke with patients and staff including the management team.
The practice team included a principal dentist, one full time dental nurse, one part time dental nurse who also undertook administration activities and a part time dental hygienist. The registered manager had left the practice in the week prior to our inspection and the provider had arranged for a practice manager from a sister location to manage the practice until a replacement was in place. The services provided include general dentistry such as root canal treatments and fillings as well as other procedures including veneers, implants and invisible braces .
We received five Care Quality Commission (CQC) comment cards completed by patients and spoke with two patients on the day of the visit. All the cards and both the patients rated the practice very highly and described the service as very caring.
There were also areas where the provider could make improvements and should:.
· Ensure the temperature of the refrigerator used to store dental products is monitored and recorded daily.
· Ensure audits of X-rays and dental records are undertaken at regular intervals and used to improve clinical practice.