Updated 8 January 2024
Francis House is a residential substance misuse service in Southampton. We conducted an onsite assessment of the care provided at Francis House on 10 January 2024. We reviewed safe, effective, caring and responsive key questions. The overall rating for this service is good. We have rated the quality statements we looked at (safe, caring, effective and responsive) as good. Medicine management procedures were robust and risk assessments with crisis/relapse plans were in place. This meant breaches identified at the previous inspection were now met by the provider.