- Independent hospital
The Park Hospital
Report from 8 February 2024 assessment
Ratings - Surgery
Our view of the service
The Park Hospital is operated by Circle Health Group. Facilities at The Park Hospital included: 66 beds, 5 theatres, Level 3 intensive care unit, and a cardiac catheter laboratory. The Park Hospital was last rated Good (published July 2019). The report was published following CQC’s old inspection approach using key lines of enquiry (KLOEs), prompts and ratings characteristics. This assessment has been completed following the Care Quality Commission (CQC) new approach to assessment; Single Assessment Framework (SAF). We carried out our on-site assessments on 13 February 2024 and 21 August 2024. We carried out the initial on-site unannounced assessment on 13 February 2024 at The Park Hospital after concerns were raised regarding staff culture. The following on-site unannounced assessment on 21 August 2024 was carried out to expand the inspection, mainly in the Safe domain. During these assessments we looked at 8 quality statements; Learning culture; Safe systems, pathways and transitions; Safeguarding; Involving people to manage risks; Safe environments and Safe and effective staffing; How staff and teams work together and Capable, compassionate and inclusive leaders. We assessed some but not all quality statements at this visit which means we use the ratings from the previous inspection to rate the key questions of Safe, Effective and Well Led. We have not assessed any quality statements under caring and responsive, so the rating judgement for this has not changed since our last inspection.
People's experience of this service
People told us that staff worked effectively across departments and that their experience at the hospital was excellent. People told us they felt safe, staff knew them well and felt confident to raise any concerns. People told us they felt there was enough staff, they responded to call bells quickly, that they were well trained, and they provided them with support. People told us they felt involved in their care and management of risk.