Updated 30 July 2014
We visited the home on 9th of May 2014. The inspection team consisted of a lead inspector and an Expert by Experience. An Expert by Experience is a person who has personal experience of using or caring for someone who uses this type of service.
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements of the Health and Social Care Act 2008. It was also part of the first testing phase of the new inspection process CQC is introducing for adult social care services.
Maeres House was last inspected in November 2013 when it was found to be meeting the national standards covered during that inspection. Before this visit we looked at information already held by the Commission such as any notifications which the provider was required to make to us. We contacted the local authority in whose area the home is located and the local branch of Health watch but they had no observations to make. We also spoke to an advocacy service which provided services to some of the people living in the home and to another local authority which had placed people there. Both spoke positively about Maeres House.
During the inspection we spent time with people who lived in the home and the staff. We spoke with seven of the eight people who lived there. We looked at three care plans as well as other documents such as policies and procedures. We spent time talking with the registered manager and three members of care staff. We looked around the building including in people’s bedrooms (with their permission). We looked at the recruitment files for three staff who worked at Maeres House.