229 Mitcham Lane Limited - 11 Angles Road

Updated 24 August 2022

The inspection

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for the service under the Health and Social Care Act 2008.

As part of this inspection we looked at the infection control and prevention measures in place. This was conducted so we can understand the preparedness of the service in preventing or managing an infection outbreak, and to identify good practice we can share with other services.

Inspection team

This inspection was conducted by one inspector.

Service and service type

229 Mitcham Lane Limited - 11 Angles Road is a ‘care home’. People in care homes receive accommodation and nursing and/or personal care as a single package under one contractual agreement dependent on their registration with us. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

Registered Manager

This service is required to have a registered manager. A registered manager is a person who has registered with the Care Quality Commission to manage the service. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided.

There was a registered manager in post.

Notice of inspection

This inspection was unannounced.

What we did before the inspection

We reviewed information we had received about the service since the last inspection. We sought feedback from professionals who work with the service. The provider was not asked to complete a provider information return prior to this inspection. This is information providers are required to send us annually with key information about their service, what they do well, and improvements they plan to make. We used all this information to plan our inspection.

During the inspection

We spoke with two people using the service, one support worker, and the registered manager. We received feedback from one healthcare professional. We reviewed a range of records. This included two people's care records, two staff files in relation to recruitment and staff supervision. A variety of records relating to the management of the service, including audits, training records, policies and procedures were reviewed.

Updated 24 August 2022

About the service

229 Mitcham Lane Limited - 11 Angles Road provides residential accommodation for up to six males with mental health needs. At the time of our inspection there were five people using the service.

People’s experience of using this service and what we found

People using the service told us they felt safe living at 229 Mitcham Lane Limited - 11 Angles Road. There were enough staff employed to meet people’s needs and staff recruitment procedures were safe. Staff supported people to take their prescribed medicines. Risks to people were assessed risks and there were risk management plans which staff followed that helped to keep people safe from harm.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

Staff received training that was relevant to the support needs of people using the service. People’s dietary and healthcare support needs were met by staff. People lived in an environment that was safe and appropriate for their needs.

The service was caring. People’s religious and cultural needs were met, and they were supported to have a say and be involved in making decisions about their care. They lived independent lives and staff encouraged them to maintain their independence.

Care plans for people reflected their individual needs and people took part in activities according to their preferences.

The service was led by an experienced registered manager who encouraged an open and transparent culture. The provider worked with healthcare professionals to ensure people received a good level of care.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection and update

The last rating for this service was good (published 7 August 2018).

Why we inspected

This inspection was prompted by a review of the information we held about this service.

We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.

You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for 229 Mitcham Lane Limited - 11 Angles Road on our website at www.cqc.org.uk.

Follow up

We will continue to monitor information we receive about the service, which will help inform when we next inspect.