About the service 229 Mitcham Lane Limited - 11 Angles Road provides residential accommodation for up to six males with mental health needs. At the time of our inspection there were five people using the service.
People’s experience of using this service and what we found
People using the service told us they felt safe living at 229 Mitcham Lane Limited - 11 Angles Road. There were enough staff employed to meet people’s needs and staff recruitment procedures were safe. Staff supported people to take their prescribed medicines. Risks to people were assessed risks and there were risk management plans which staff followed that helped to keep people safe from harm.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Staff received training that was relevant to the support needs of people using the service. People’s dietary and healthcare support needs were met by staff. People lived in an environment that was safe and appropriate for their needs.
The service was caring. People’s religious and cultural needs were met, and they were supported to have a say and be involved in making decisions about their care. They lived independent lives and staff encouraged them to maintain their independence.
Care plans for people reflected their individual needs and people took part in activities according to their preferences.
The service was led by an experienced registered manager who encouraged an open and transparent culture. The provider worked with healthcare professionals to ensure people received a good level of care.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection and update
The last rating for this service was good (published 7 August 2018).
Why we inspected
This inspection was prompted by a review of the information we held about this service.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for 229 Mitcham Lane Limited - 11 Angles Road on our website at www.cqc.org.uk.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.